Cat the Word: Support
Need help or found a bug? Email us at support@deepseamonster.com and we'll reply within a few days. Please tell us your device (iPhone or iPad model), your iOS version and what happened.
Email supportCommon questions
I bought Premium but things are locked again.
On the Premium screen, tap Restore purchase. Use the same Apple ID you bought it with.
Is Premium a one-time purchase?
Yes, Premium unlocks every map, cat and topic and removes ads. There's no subscription.
Can I try a locked map or cat without buying?
Yes. Pick it and watch one ad. You can play it until you close the app.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
How do I change my ad tracking choice?
Go to Settings → Privacy & Security → Tracking and turn Cat the Word on or off.
Does it need the internet?
You can play offline. Ads and ad unlocks need a connection.
Which devices are supported?
iPhone and iPad.
Privacy
We don't collect your personal data. Ads come from Google, and you choose whether Google may track you. Read the privacy policy.